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Two briefs that grew past their original scope, from simple operational requests to lasting institutional assets.
Lil Help needed to run a non-profit service model for overseas Bangladeshis. It connects families abroad with local doorstep assistance in Dhaka, covering parental care, custom sourcing, and logistics. The plan was Google Forms and spreadsheets.
We saw that manual tracking would collapse under the load, and advised a dedicated digital platform instead. We built a full-stack platform with automated dispatch, CRM workflows, and multi-channel messaging.
Requests that began in forms and spreadsheets now run through one platform.
The brief was to host raw training videos on an LMS.
We recommended active learning instead of static video uploads, and restructured the source material into an outcome-based micro-learning system with scenario modules and decision-point triggers.
A framework built for long-term knowledge retention, not just video completion.
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